One of the common challenges for us is a blank page. How do we start capturing our knowledge with there is nothing captured yet?
A template can be a huge help! Be sure that your template is stored in a location that is readily available (discoverable) to everyone — good habits with storage location, cross-links, and any additional information organization functionality that your current knowledge management technology allows. When communicating with people, reference and celebrate this template whenever possible.
This template is in Word format, and is only meant as a starting point for you to adapt for your purposes.
If sharing or adapting for outside your immediate internal organization, please consider attribution. Thanks!